THE RIDER REWARDS CARD WAS CREATED TO HONOR AND THANK YOU FOR YOUR LOYALTY.
Q&A about Rider Rewards
How much does it cost to participate in Rider Rewards at Faribault Harley-Davidson®?
Answer: Absolutely nothing! Our card is given to you immediately and all purchases made will begin accumulating points for you.
If I make a purchase today when will I be able to see the points and redeem them?
Answer: There is a 24-48 hour delay from your purchase to when points are available online to view and redeem.
If I do not own a computer or cannot get to the website to redeem my points for a gift certificate can I come in to the store to redeem my points?
Answer: Absolutely! Our staff is trained and ready to help our customers redeem their points right at the counter.
Do my points have an expiration date?
Answer: Points earned expire if you haven't made a rewards-qualified purchase in 14 months.
Do my gift certificates have an expiration date?
Answer: Once you print out a redemption gift certificate it will remain valid for 30 days. If that certificate gets lost between home and our store we can reprint it for you.
What do I do if I lose my card?
Answer: If you lose your card call or email the store. We can issue a new card and transfer all your points over to the new card seamlessly.
If I redeem a $100.00 gift certificate do I have to spend the entire amount?
Answer: Yes. You must purchase something of $100 or more to take full advantage of your gift certificate.
My wife and I both have customer accounts at FH-D®. Should we combine our accounts together to take advantage of more points accumulation?
Answer: If both you and your spouse make purchases at FH-D® under your own name you may find it advantageous to combine your accounts and redeem your points together. The more points you have the better the value for redemption.
Can I redeem my points towards the purchase of a new bike?
Answer: No, points earned or gift certificates can not be applied towards a deposit or down payment on a new or used motorcycle.
I earn points for purchases. Are their points for making it to a FH-D® sponsored events? Are there other things I can do to earn points?
Answer: Yes! FH-D® will award points for attending certain events and award points for volunteering at these events. Stay connected with FH-D® through the www.faribaulthd.com, emails and facebook for all your "point" opportunities!
Will I get more points for being a member of the Faribault HOG® Chapter?
Answer: Yes, at this time we plan to offer bonus points for participating in the many HOG® chapter events planned through out the year.