|
| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page
| |
|
|
"I would say just one thing about my experience at faribault hd AWESOME! Scott Henry gave me the best buying experience i could ever ask for! as he introed me to the other staff and departments in the building i found they are all the same.......phenominal. i will never forget it and i will be back over and over again.Thank you!"
|
|
By: Rod Cannon Falls,MN
|
|
|
"Thank you everyone for the professional manner in which you conduct your business at the shop. A special thanks to the dealership for picking up my bike and when completed brought it back. A special thanks to Ronnie. Ya just cant beat that guy. Thank you so much RONNIE ! Paul."
|
|
By: paul northfield,MN
|
|
|
"I just wanted to let everyone know that I recently bought a new bike from FHD, this one is brand new, my last one that I bought was a used bike. I was so impressed with my buying experience with the FHD family that I came back to them for my new one ! I can't say enough good things about this dealership ! Wow, they continue to impress me every time I go in there. They are all so friendly and helpful that it makes it easy and not so stressful when purchaseing ! I refer eveyone to FHD, and guarantee them the best experience ever, and have had several of those people come back to me and say I was absolutely right and that they are now FHD fans ! As always, I am a loyal FHD customer and fan myself ! FHD goes the extra mile every time, and they do it with ease cause this team is just that professional ! Thank you FHD, Kevin"
|
|
By: Kevin Farmington,MN
|
|
|
"thanks for doing my rear tire one day turn around, never had any problems here. I know the staff was busy today and I use to get a wash with each service which I didnt no biggie like I said everyone seemed very busy, I just wish the tech who took off my bags would have at least wiped off all the smudges he put on them...<
Sorry we missed the wash on your bike Jerry. We owe you a free wash. "
|
|
By: Jerry Albert Lea,MN
|
|
|
"Thanks to Jason and Ann and everyone in service for going out of there way to find the problem with my bike, Its running like a dream Thanks again to everyone."
|
|
By: Greg and Mary Jo Hudson,WI
|
|
|
" Still shopping for a new bike, and knew of this dealer. Stopped in and found the friendliest, and helpful sales personnel so far. Haven't purchased yet but when I do I am sure it will be with the dealer at Faribault.
Wayne"
|
|
By: Wayne Austin,MN
|
|
|
"Connie and I have been loyal coustomers for years. On February 21,2012 we were treated to the sound of the another bike sold siren. We wish to thank the following staff @ F H D : Justin,Todd,Ron,Skypp &Kelly. We also wish to thank Ann for having the sharpest insite as she has selected only top notch associates who make a customer totally at ease with our new bike purchase. We bought a 2012 Ultra Limited and traded in our 2008 Ultra Classic. We await delivery of our new ride as it is getting a few new goodies installed by the guys in the service department. We enjoyed the pick a card game which netted us two t-shirts for our collection and the promo lantern which is really cool. Not for -getting another perk we will receive points to acquire some additional bling for our new ride even though the base model is allready tricked out. To sum up the experience we feel that the rating should give an option of 10 stars as they would be deserved in our opinion for all of the staff involved in our new bike purchase! THANK YOU SO MUCH. Paul/Connie."
|
|
By: paul/connie northfield,MN
|
|
|
"I had wanted a Harley for many years and my fiancee and I had started looking. I had been to every harley dealership in southern MN and northern IA including the one located in the town I live. Both of us though couldn't stop saying that everytime we had been to FHD how amazing the service was and how we just couldn't believe the difference in service recieved while there. Couldn't have had a better experience from Zack our dealer to Dawn and Kelly in motor clothes, Kevin in parts and Todd in finance etc... Everyone made the process fantastic!
Now that I am starting to make my bike my own still can't say enough. We find ourselves stopping in to FHD not just to buy more "stuff" we can do that anywhere; but getting the service and ultimately fun times we get at FHD you just can't put a price tag on! I will easily be purchasing anything I need from FHD in the future and have been having a blast with the events they put on it truly has become a family affair. Our 3 year old when we drive by the shop just screams Harley shop!!
Thank You FHD!!!
Adam"
|
|
By: Adam Albert Lea,MN
|
|
|
"In late August, I was riding with a couple of buddies on I-35 when I lost a shock bolt and side mount license plate and tail light. Being from South Dakota, I had no idea where to get my bike fixed. Luckily, the breakdown happened right outside of Faribault and my Minnesota buddies knew right where to find you. My bike was brought in right away and Eric in the Service Department fixed me up with a new shock bolt and taillight and got me back on the road in about an hour. Great service. Thanks again, Eric."
|
|
By: Darin Brookings,SD
|
|
|
"I took the Riders Edge Course In April, 2011. Although I failed the riding skills test the first time. I can say that for a first time EVER on a Motorcycle rider and woman of shall we say mature years.: ) the experience was invaluable.
When I started the class I had no clue to how to even start a motorcycle and by then end. Well I could start it, stop it, riding it across the lot, go around corners over objects, around obstacles, tip it over... LOL Sorry Ann.. and then get back on and do it again.
It was fun, scary,exhilarating and exciting. I am happy to report that I re-took the riding portion of the test on 7/10/2011 and WOOT WOOT!!! I passed. I am so looking forward to startng my riding career.
On a personal note, your instructors are Fantastic, Fun and Knowledgeable. Each with their own teaching style that keeps you on your toes and smiling. It was a great experience and I would and will recommend it to everyone.
Thank you. "
|
|
By: Kelly Burnsville,MN
|
|
|
"Had a number of substandard experiences with metro Harley Dealerships (as have a number of my co-riders in various clubs), and was pleasantly surprised with the personal service and professionalism of the Faribault Harley Davidson associates.
From Justin K. in Sales, Todd in Accounting and the women at the retail counter, my experience with Faribault HD was enjoyable and professional. I was particularly impressed with the personal approach from each associate that took the time to actually meet and engage me in my purchase.
The dealership's "poker run" to introduce me to all of the dealership departments and resources was a particularly nice touch.
I can name at least three (3) Twin City metro HD dealerships that should learn from Faribault HD not only how to sell a loyal HD customer an expensive motorcycle and gear, but also how to portray Harley Davidson, in general, in a professional and positive light to the public.
KEG "
|
|
By: Kevin Stillwater,MN
|
|
|
"On our recent family vacation to the Twin Cities, we decided to stop in to Faribault HD to buy a couple T-shirts, well a couple T-shirts turned into me buying a different bike. We had excellent service from our salesman Zach, we also had a small issue with a jacket I purchased, and Dawn was a very big help in solving this issue.
I drove the new bike home three hours to our house in Iowa, and discovered a small leak coming from the primary. Mike gave me excellent service and help in order to get the problem resolved
I just wanted to say thank you for all you help, and whenever I decide to purchase my next Harley, I will gladly drive three hours and pass by multiple Harley dealerships to come back to Faribault Harley Davidson.
Thanks Again, Clint Hite proud owner of a Heritage Softail purchased at Faribault HD"
|
|
By: Clint Ankeny,IA
|
|
|
"Our third H-D bought from Faribault H-D and it won't be our last! No matter if it is your first bike or your 21st bike, Faribault H-D is truly a store for riders! Justin did a great job of getting me into a new dresser. As before, I only recommend one dealership for your Harley purchase...Faribault!!!!!!
H.O.G. Member Jerry"
|
|
By: Jerry Northfield,MN
|
|
|
"We stopped in Sunday April 17th with our grand daughter to pick an Easter Egg from the basket. Connie and I acquired some Riders Reqwards points but the coolest thing of all is our granddaughter's egg which had a slip for a free t-shirt. You should have seen her face she was grinning from ear to ear and couldn't wait to put on her first H.D. T-SHIRT. She selected trhe black one with the pink H.D. script on the front. Talk about making a little 4 yr. olds day. We wish to thank you for a cool egg promotion which will remain in Bella's mind for a long time. Paul / Connie Berg & Bella Grace."
|
|
By: Paul Northfield,MN
|
|
|
"Had my bike tuned there on my way up to Brainerd for the NHRA events had a little issue with the bike and Jason was kind enough to come in on Sunday his day off to take care of it on my way home. Thank you Jason for a professional job. "
|
|
By: Al Orchard,IA
|
|
|
"I recently bought a bike from FHD and I have to say I have never had a better experience ! The people are all so friendly and helpful, and they go the extra mile to make it a quality experience ! They are very knowledgeable and very professional as well. I know I will never go anywhere else for all of my bike needs! And I will refer anyone and everyone to meet the awesome family at Faribault Harley ! Thanks FHD"
|
|
By: Kevin Hastings,MN
|
|
|
"Thank you for all involved on my cargo trailer issue. Lighting was the problem and Jason and his associater did a stellar job resolving the issues. I can not put into words my gratitude for the can do spirit of the guys and their efforts to get me up and running with lights that function as they are supposed to . What can I say except for a big THANK YOU to all involved . Respectfully submitted . Paul Berg."
|
|
By: Paul Northfield,MN
|
|
|
"Last weekend I took a group of youth to Minneapolis for a youth group trip on the way home our van blew a tire down the road from your store. Your staff treated our youth and the adult with them with such compassion. It was a very, very hot day and they brought them bottles of water and let them cool off in the store. Most of the time we here the bad things that people do and I wanted to let you know how thankful we were that you were there.
Thank you so much for everything,
Kandi Anderson
Director of Youth & Family Ministry
St Mark Lutheran Church"
|
|
By: Kandiss Storm lake ,IA
|
|
|
"Even though I did not purchase my 2006 Street Glide from Faribault Harley (I now wish I had) their service department is without question the best I have ever dealt with. After having service performed their once I have never gone to another dealer even though I live within 15 miles of three Twin City dealers. I drive 45 miles to have any service performed at FHD. Mike, Jason and the rest of the service staff are knowledgeable, friendly and always have time to answer questions besides providing excellent service.
Example, recently I stopped at FHD to set up an appointment for 5000 mile service and mentioined to Mike that I though there was probably something that should be checked out regarding how my bike was running at idle. Within minutes Mike came out listened and promptly rode it into the service area where he and Jason checked out the problem. This was done even though I did not have a service appointment that day.
This is in contrast to the dealer where I bought my bike who would not have a technician check out my security pager when I stopped in one day without making an appointment to do so at a latter time which involves a 100 mile round trip for me. This was only a month after I bought the bike.
Just wanted to express my thanks to Mike and the Service Staff at FHD for the way I have been treated at your facility. In my opinion you guys run a "one of a kind" shop.
Allen, Eagan, MN"
|
|
By: Allen Eagan,MN
|
|
|
"I bought a new 2009 Softail last year. The entire staff at Faribault Harley Davidson is great to work with. They are friendly, knowledgable, and anxious to make your experience a pleasant one. The store is always clean and well stock with clothing, parts, and accessories. I will buy from them again."
|
|
By: Dave Faribault,MN
|
|
|
"This was the best experience buying a vehicle I have ever had. Thank you everyone. "
|
|
By: paul faribault,MN
|
|
|
"My first experience with Faribualt HD was June 2003 when I had to call for road side service due to a flat tire. Faribault was the nearest, and service was A+ with staff even having to stay late by 2 hours. I now drive the 60 miles to have all my service done by them, specially after George the tech helped with a prior problem another dealer couldn't do in 50 minutes, George figured our in one. With 315,000 miles in seven years, and experience with other dealers, Faribault is the best of the best."
|
|
By: Paul minneaplois,MN
|
|
|
"FHD*I have been too busy riding my new ride to actually set down and thank the crew at FHD. I purchased my 2009 Softail Deluxe in April and sadly put it in storage for winter a few days ago, but with 7500 glorious miles on it and more planned for 2010. Before I purchased my ride, I visited many H-D shops drooling on bikes and dreaming of riding one. From the first time I walked into the FHD, the staff there was professional, friendly and took the extra mile. That is why I drove 100 miles, one way, (there are closer H-D shops by my house) and purchased my new bike from FHD. Chris helped me with the finance options and gave me all the information I needed to make the right choice for me. Thanks Chris! When I went to pick up my ride, Matt went over the bike features and answered all of my stupid questions, without laughing. Thanks Matt! I did purchase some accessories and needed to bring my bike back a couple of times to get them put on. It was just terrible to have to ride 100 miles to get this done, and I loved every minute of it! Every time I visited the Service Department, Matt and the crew were friendly, professional and patient with me. On the day of my bike delivery, Ron was very helpful with tying down my bike and didn’t seem to mind the cold. Thanks Ron! I have been to the Parts Department several times getting some accessories, some more difficult to acquire than others. Every time I came in, Scott goes the extra mile to find what I need. Plus, he makes good popcorn! Thanks Scott! As for Motorclothes, you really can’t get too many clothes. Denise and Dawn have always been there to help me with my pickiness on clothing. Thanks Denise and Dawn! Lastly, I would like to thank Ann for having a great H-D shop to get my toys from. I have yet to meet anyone at the shop that is not friendly, helpful or willing to go the extra mile. Thanks FHD!"
|
|
By: Merry Guckeen,MN
|
|
|
"I would like to thank matt and mike in service and the whole.
team for there outstanding job . and thanks to ann and the whole family at fhd for the work that everyone does. fhd is the best place in the world . I can not thank everyone enogh
for what fhd has done for me you are trulely the best
thanks mike ,tammy gumphrey"
|
|
By: mike apple valley,MN
|
|
|
"I was in and Talked with Mike in the service department about an issue with my 2008 electra glide. He went above and beyond what I was expecting for help. I have always had excellent service in Faribault HD. But this exceptional. Service like this is why I would not take my bike anywhere else. Thank you again. "
|
|
By: Bruce Faribault,MN
|
|
|
"I would like to say Thank You, Denise (motorclothes), for all your help! You pointed me in the right direction, and I found what I was looking for! THANKS AGAIN! You are all awesome!"
|
|
By: Natalie Sioux Falls,SD
|
|
|
"WE Rob and Kathy are so very pleased with FHD. We felt like we were more than a customer buying a bike, and even though we know it is a business we felt as if our concerns and the end product are what really mattered. EVERYONE treated us with smiles on their faces, answered so many questions and we never felt rushed! We would like to give a huge THANK YOU to Mike J, Tammy and Scott for providing us with excellent sales service and knowledge of the bikes. Christine provided us with outstanding customer service with her hard work on our loan, others who helped make our decision even easier were Denise and associates in clothing, Matt in the service dept, and Sheamus in Parts ( hope his finger is much better) and let’s not forget Skypp and Jeffrey in the Rider’s Edge program. I hope we didn’t leave any one person out!
I was able to watch your dealership in action when Rob was taking his Rider’s Edge course and I could see how awesome the dealership treated each individual that came in the door!!! Each of you should pat yourselves on the back and realize how each of you helps make FHD what it is!!! We have already told many of our friends they should come visit you guys and how wonderful they can expect to be treated!!
We had a blast this past Sun and Mon driving everywhere! It felt so wonderful to get back on a bike and feel the wind and smell the Lilacs in bloom. We are so PLEASED with our bike and it is the perfect ride! We were able to do what we have wanted to do for a long, long time. We went to Fort Snelling to pay our respects to our fallen soldiers and we knew they heard the rumble of our Harley telling them THANK YOU!!!
Again, THANK YOU, THANK YOU, THANK YOU!!!!!!
With our sincerest thanks,
Rob and Kathy D
"
|
|
By: Robert Apple Valley,MN
|
|
|
"I purchased a set of mid-frame heat deflectors from Scott Henry for my "08" Ultra ! When I arrived home to do the project I noticed Father Harley neglected to insert installation instructions for a "08" . The instructions included were for the "01" thru "07" baggers ! In addition there were extra parts for that install which were not required for "08" install . I contacted Jason and he was kind enough to provide me with the appropriate install instructions . The less than 5 star responses were no fault of the dealer . I have nothing negative to comment about F H D and it's top notch 10 star staff ! Thank you Jason for your above and beyond the call of duty you have always shown me now and in the past ! Sincerely Paul Berg"
|
|
By: Paul Northfield,MN
|
|
|
"The staff were all helpful and nice and a good place to shop for Harley Davidson stuff.
"
|
|
By: BIG ED NORTHFIELD,MN
|
|
|
"I have just purchased an FLHX recently and have been very satisfied. Tammy sold the bike with Scott's help on Tammy's days off, and they treated me with professionalism."
|
|
By: Anonymous North Mankato,MN
|
|
|
"My partner Dale picked Faribault HD to purchase his lifelong dream Ultra Classic - after 5 years of checking out every dealership for hundreds of miles. I value Dale's determination to settle for only the best - and wouldn't consider shopping elsewhere myself when I bought my own dream 09 Softail Classic 8 months later! Our local dealership is 6 miles from our house - and we are both proud to say we are more than happy to make the 2+ hour trip to Faribault HD for ALL our Harley shopping and service - we have a huge investiment in KNOWING the difference Scott and EVERYone at Faribault HD made for us!
Kate"
|
|
By: Kate Duluth,MN
|
|
|
"Your dealership beats out our local dealer by a mile!"
|
|
By: Paul Albert Lea,MN
|
|
|
"Earlier this year I brought my 2007AW V-Rod down to have Jason hook me up on the dyno. The work was performed on time as scheduled. After the dyno, all I can say is HOLY CRAP!!!! The before and after performance of my bike was amazing! I will be honost, wasn't sure if I would notice any difference but I DEFINITELY DID! The power curves were absolutely perfect when Jason was done with my bike. Every person I dealt with was professional and VERY friendly. I could not have imagined a better service experience than the one I had. These guys ARE PROS and it shows!!! Need to save the money (almost there!!!) but my next trip down will be to have a Trask Performance turbo put on my bike. I know Jason and the guys will make my bike absolutely sick fast... it's nice knowing that FHD is an authorized Trask shop and that the crew is experienced in the art of performance modifications. Can't wait to get the bike back down there. And yes, I bought from a different dealership, they are good but I will from now on ONLY let FHD work on my bike and especially my engine."
|
|
By: Daniel Apple Valley,MN
|
|
|
"I have done some mods to my 2007 Street Glide,and I decided to quit trying to "guess-tune" it myself.Several friends of mine had mentioned what a great job Jason( at FHD) had done on their bikes, so I set up an appointment with him.When he finished with my bike, he told me to take it for a ride while he did the paperwork. The bike ran better than I had realized was possible!!Smooth, fast, super throttle response, started and idled great, AND gets better fuel mileage!I am totally impressed with Jason and everyone else I came into contact with at Faribault Harley-Davidson."
|
|
By: Martin North Branch,MN
|
|
|
"I love the way the service personal seem to take person pride in my bike. They won't let it go without being almost perfect! They treat it like it is theirs and give it the highest quality for riding like they are going to be riding. There effort is unmatched. My bike, at 130,000 miles is working as good or better than it ever has! Thanks so much!"
|
|
By: Jon R (SideCar Jon) Farmington,MN
|
|
|
"Once again the crew came to my rescue by picking up my 08 Ultra Classic. I damaged my electronic throttle and my bike was dead in the water ! I frantically contacted the service department and explained my problem . My wife and I were planning an all week run with friends to northern WI . With out a functional throttle I had to have my bike trailered to F.H.D. and then the mechanics began the replacement / repair of my ride. I was not surprised when all efforts by staff were made to get my bike back on the road. The bike was ready when promised and I picked it up and rode home. All repairs were done in a timley fashion and our trip plans can now be made as planned. I wish to send a huge THANK YOU to all who dilligantly worked on my bike to get me back on the road ! Paul /Connie Berg"
|
|
By: Paul Northfield,MN
|
|
|
"I just purchased a 2008 Super Glide from Faribault H.D. and was extremely pleased with the way I was treated from my saleman, Mike Jambor, the parts people, the service department and the clothing ladies. I would also like to say thanks to Skyp and Jeff who instructed the Riders Edge New Riders Course I attended. I can't say enough good things about those guys. Thanks again to everybody at F.H.D, I plan on visiting often."
|
|
By: Bruce Belle Plaine,MO
|
|
|
"I have dreaming about my first Harley purchase for years, I have visited many dealerships in multiple states and everywhere I went I was met by a rude and ignorant sale staff. FHD is NOT one of those in that group; I looked into FHD because of a coworker who purchased their Harley there. So after one phone call, one fax, a few emails, and finally a trip to FHD I rode home on my new Street Glide! The outside looks new but the people are old school. And by that I mean they are genuine and authentic. The staff at FHD couldn’t have been more helpful. Many thanks to Scott for getting me on the bike of my dreams, Tim for getting me a breakdown of accessories for my ride, Charlotte who helped me find some new motor clothes, and Terry who walked me through the operations of my new Harley. FHD made my buying experience everything I dreamed it would be. THANK YOU!!"
|
|
By: Jason White Bear Township,MN
|
|
|
"Easiest purchase I ever made. great staff!!!!! Very infromed and easy to work with. will continue to be a customer and friend. Thanks Kim & Jim Brown "
|
|
By: Jim Montgomery ,MN
|
|
|
"U never have to wait for help, you barely make it the door before some one makes eye contact, I"ve also taken the riders edge classes at FHD, The instructors were professional but made you feel like you knew them for years.If u ever get a chance too listen to Bob about his racing days, Dont walk away! I"ve walked around FHD for an hour with Bob twice and wasnt disapointed. thanks FHD"
|
|
By: Rory lakeville,MN
|
|
|
"I cannot say enough good things about the Faribault Harley dealership. I am beyond amazed and impressed with the sales staff (THANK YOU TAMMY!!), the accessories department (THANK YOU TIM!!!!) and EVERYONE there. Friendly, helpful, remember me every time I come in and willing to stand around and yak for a bit. Very relaxed atmosphere and NO sales pressure at all!! We purchased our Harley while living in Minnesota and are now moving 4 hours away...you can bet we'll make the trip back again and again to visit the best damn HD dealership I have EVER walked into. Keep up the great work!! "
|
|
By: Cheryl Winterset,IA
|
|
|
"I wish to send my sincere THANK YOU'S to all the top notch staff @ Faribault H.D. Scott Anderson, Chris Jeanes, Scott Henry, Jason Kellis, Denise Glynn, and Matt Johnson! I closed my deal on my new "08" Ultra Classic on Thursday the 10th and could not have asked for better assistance from all the staff that my wife and I had contact with. In fact all the staff I have had dealings with @ Faribault H.D. are consumate professionals. As expected all went smooth as silk while we were at the store . I will remain a devoted customer @ Faribault H.D.! Thank you again for all that you do for me. Sincerely Paul Berg."
|
|
By: Paul Northfield,MN
|
|
|
"I purchased my FLHRI from the Faribault team about 4 years ago. I originaly purchased my bike from Faribault HD because they were cheaper than any dealer I had checked with. To my suprise it was obivious Faribault HD was a top notch dealership that went the extra mile. The purchase itself was turly unique and I was introduced to the entire staff as well as be treated as a VIP. Over the years I have had all my service completed at Faribault HD when a number of dealers were closer. Yesterday I was out for a ride and broke down, nothing major just a Accel cable. My first phone call was too Faribault HD, Jason in service put me in contact with their driver Jamie who responed within 20 minutes to to pick me and my bike up. When we arrived at the dealereship Jason was waiting to unload the bike and had a tech ready to work on it. Within an hour I was back on the road! When I went to pay for the bill they did not charge me for the pick up. Matt in service said it was part of the deal. I will not forget this and will continue to use Faribault HD weather it be for service, motrrclothes or parts. Thanks Faribault HD team for saving the day! "
|
|
By: Kevin Chaska,MN
|
|
|
"It may be unfair for your dealership has the corner on the market of 5 star employees but I see all of it to my benefit. The last time I was @ the store I was treated to a guided tour of the shop and machine shop by Bob H. I had a recent crash on my "01" Ultra Classic which totaled my bike and it was time to see Scott Anderson to order a "08" U.C. Scott put in my order and made sure I would get exactly what I wanted for color and options. Other staff @ F.H.D. had heard about my crash and were extremely supportive and encouraging about my recovery from my injuries. Thanks to Scott H., Jason K., Marcy J., Scott A. In addition to the family type atmosphere of my brothers and sisters @ F.H.D. I must mention the above and beyond the call of duty assistance I have received from Chris Jeans on helping me with wading thru the ins and outs of properly filing the necessary paper work to gain refunds on the un-used portions of GAP etc. I now await the delivery of my 1st. new bike and will need the assistance of Chris, Scott, and Jason for the loan process, belle and whistles for my new bike and Jason for the installation of the bling. I know all will go as smoothe as silk from my past experiences with parts and service for my old bike. Thanks to all of my friends @ FHD for your kind and caring support and help. Sincerely: Paul Berg"
|
|
By: Paul Northfield,MN
|
|
|
"I just bought a 2008 Superglide from Scott Anderson and have to say the entire staff made my experience well worth the drive to Faribault (from Woodbury). I have to thank Nic (Parts), Scott (Sales), Charlotte (Clothing), and Terry (Service) for their outstanding service. I will recommend anyone who is considering a HD purchase to visit you. Thank you for the great service, and when it comes time to buy a bike for my wife, we will definately be coming back."
|
|
By: Dennis Woodbury,MN
|
|
|
"I HAVE BEEN A LOYAL CUSTOMER FOR MANY YEARS AT A DIFFERENT
DEALERSHIP. I WAS NOT LOOKING TO PURCHASE SOON BUT STOPPED INTO FARIBAULT HARLEY FOR CLOTHES AND FOUND SOME OLD FRIENDS
FROM THE OTHER STORE WORKING NOW AT FARIBAULT HARLEY.WHAT A
GREAT THING TO SEE! I WILL BE BACK TO YOUR STORE FROM NOW ON
FOR ALL MY RIDING NEEDS.YOU ARE BLESSED TO HAVE.SCOTT ANDERSON AND TAMMMY MESINBRINK AND NICK B.YOUR STORE IS NOW
BETTER THAN EVER.ILL BE SEEING YOU ALL SOON"
|
|
By: ANONYMOUS ,MN
|
|
|
"I tried to get my Harley Serviced at another dealership. They where rude and where booked up for 3 weeks. I called Faribault HD, they got me in the next week. The people in the Service Dept.greeted me even though I was early. I got there before you opened, and I spoke with a few employees.Very cool people. My service was quick and more inexpensive than other dealerships wanted, Great Job!!!!!!!!!A++++"
|
|
By: Jeff Apple Valley,MN
|
|
|
"Great people, didn't judge me when I walked in. All very helpful and wanting to please, plus they remembered me on my second visit several weeks later. Can't say enough about the whole experience and sales is my business."
|
|
By: Dave Prior Lake,MN
|
|
|
"I attended the Women's garage Party on 7/15/07 and I just wanted to comment on the Staff at Faribault Harley Davidson. I'm a Harley owner of over three years and have dealt with numerous dealiships and even though I live in the cities I would drive the distance to do business with Faribault Harley Davidson in the future! Your staff IS amazing!!! Thank You!
Chayla
Coon Rapids, Mn."
|
|
By: Chayla Coon Rapids,MN
|
|
|
"PURCHASED REMAN. MOTOR OVER THE WINTER, ALSO HAD OTHER SERVICE WORK DONE BY YOUR DEALERSHIP. AFTER RIDING MY BIKE FOR THE FIRST TIME THERE WHERE A FEW BUGS TO BE WORKED OUT. CALLED UP THE SERVICE DEPT. WITH MY CONCERNS. THEY WERE MORE THAN WILLING TO HELP. I WAS TOLD TO BRING MY BIKE BACK RIGHT AWAY AND THEY WOULD LOOK AT IT WHILE I WAIT, OR IF THEY NEEDED TO THEY WOULD COME PICK IT UP FOR ME. BEST SERVICE AND PARTS I'VE EVER DELT WITH. THANKS FOR EVERYTHING,"
|
|
By: JEFF ROCHESTER,MN
|
|
|
"thanks to scott and all the wonderful people at .fhd.the
whole exp. was the best. I can't thank everyone enough for their help and most of all their kindness. All of you have
changed my family's life for the better. I would like to thank each and every one who works there. Thanks mike,tammy,amanda,jake gumphrey"
|
|
By: mike apple valley,MN
|
|
|
"I drove by one day and stopped in and chatted with one of the guys. About a month later I returned with my checkbook and bought the Road Glide. I was treated like I was a family friend, both times, I felt accepted and welcome. I felt appreciated I was given the best treatment one could hope for. A few weeks after my purchase I received a glass laser image of the dealership with my bike on it and the VIN number it said custom made for me and had my name, it's gorgeous and it sits on my book shelf. I show it to all my friends. The day I rode my bike home to Red Wing it was only about 40 degrees, but I was impressed with how much I'm gonna enjoy this bike. I'll return to FHD every chance I get, I'll bring my friends and I'll just stop in and say hi. You guys are the greatest! Thanks."
|
|
By: Steve Red Wing,MN
|
|
|
"When my husband and I decided to purchase our Harley's, Vern was very helpful. In fact the whole staff was very helpful. Matt Johnson in the service has to be my favorite, besides Skipp who believed in me, even after my whip out. I love riding and well what can you say when you buy three bikes from the same dealership. I LOVE YOU GUYS! "
|
|
By: Kristen Burnsville,MN
|
|
|
"When I was looking to purchase my first bike and not really sure what I was looking for, Vern helped me out. He took alot of time and explained the differences in a few of the models and styles I liked. Jake in parts was great at getting all the extra fun stuff for my bike ordered. The service department has been great when I have been there too! Thanks for the Christmas card with the coupon, that helped out when I ordered all the extra stuff I didn't get for Christmas. See you in the Spring!"
|
|
By: Anonymous Goodhue,MN
|
|
|
"Faribault HD is a top notch dealership. I drive by another HD dealer 10 minutes away from my home to get to Faribault HD. Every one in all departments are always willing to help with your needs.I can't say enough good about them. My wife and I always look forward to a trip to Faribault HD.Thank you!!!"
|
|
By: Brian Lake Crystal ,MN
|
|
|
"What can I say! The purchase of my First Harley from Faribault Harley was just about as great as my first ride on my hog. Absolutely helpful and very friendly staff that either knew the answer or knew where to find the answer to help my decisions for my Harley purchase! Truly above and beyond in service and support that has guaranteed one more customer that will be loyal to Faribault Harley Davidson! Thank you!"
|
|
By: vlada Inver Grove Heights,MN
|
|
|
"Mike Jambor did an excellant job at fitting the correct bike to our needs. He spent a lot of time making sure we would be satisfied with our purchase. Wish more sales staff at other places would spend the time to make sure of all the tiny details as he did, but then maybe keep him a secret so your sales stay good! The rest of your staff was very pleasant and willing to take the time to meet and greet. That is a nice addition to today's hectic world.
Thanks again!
Jerry"
|
|
By: Jerry Northfield,MN
|
|
|
"I know this is a 2nd opportunity to rate FHD, but I feel very strongly about what they do for me. I was broke down in Rosemount, MN. They came and got, late, on a Saturday. The quickly figured out the problem, and because they are so quality oriented found other items that could have created a future problem. They fixed up the bike and got it back to me in time for our weekend HOG chapter ride, Fantastic! I find this everytime I visit FHD, all their folks are dedicated to help the riders, whether for merchandise, parts, or service, always a great experience! Thanks FHD!"
|
|
By: Jon R Farmington,MN
|
|
|
"The staff is great and are always willing to help you with any question you have!!"
|
|
By: Mike Montgomery,MN
|
|
|
"Jason the Faribault H.D. service manager helped me discover why my Bagger was getting poor gas milage. The air cleaner filter was hopelessly clogged with dirt.The other discovery was that my all stock M.C. had a down load for a stage 1 1340. He eliminated the down load and all should be unaltered and my M.P.G. will improve. I will now keep track on my M.P.G. and let Jason know the results. I thanked him for his help and being the humble person he is he smiled and said " THATS THE WAY WE AT FARIBAULT HARLEY DAVIDSON DO THINGS". To me that said it all. I wish to sincerely thank Jason for all his help and kindness. Paul from Northfield."
|
|
By: Paul Northfield,MN
|
|
|
"Scott in the parts department in my opinion is the best person I have ever had the pleasure to know!He gives the word EXCELLENCE a new meaning.I have never experienced such patience , background and knowledge as Scott has provided to me. Basically he is my go to guy when I am stumped about my bagger. Since he owns one also he has allready experienced or is aware of how to do things. He has freely shared with me info and the right parts to get the job done.I say you guys @ FARIBAULT H.D. have a true gem of an employee in Scott. THANK YOU SCOTT FOR ALL YOUR HELP! Sincerely Paul from Northfield."
|
|
By: Paul Northfield,MN
|
|
|
"I would drive 1,000 miles if I had to,to get to faribault H-D.Everytime I'm in your store everyone is there to help and answer questions for me.For example in april I bought a 2006 Dyna Low Rider and everybody I delt with from sales to parts to service to financing was just like a mother/father to help me understand and pick all accessories and options. thank you all so very much."
|
|
By: christine shakopee,MN
|
|
|
"I love stopping at faribault H-D everybody is so willing to help I feel like family when I'm there.I'll be a lifetime customer in faribault. Twin Silly(city0 is closer to my home but they are in no way as good,friendly or patient as the whole staff at Faribault H-D."
|
|
By: Robert Jr shakopee,MN
|
|
|
"On 5-18-06 the service department came to my rescue. My Bagger lost the drive belt @ the intersection of hwy.149 and Lone Oak Rd. I made a phone call to Faribault H D and immediately a pick up was arranged. Please note that the key chain contained your logo and most importantly the phone number to call so that you could send the Calvary to my rescue. Was picked up in a timley fashion and off we went to the shop. As my bike was being unloaded from the trailer I went to the service desk to make a request for repair.As I had hoped the repair was done the same day and was able to pick up my bike prior to the store closed @ 8:00 P.M. I did not arrive on site untill after 4:00 P.M. I wish to thank all involved with pick up,friendly accomodation @ service counter and an opportunity to ask the mechanic who installed the belt after he took the bike for a test ride to insure all was in good working order some questions Ihad. All involved deserve a 10 star rating. Sincerely Paul (PUA 'A) Berg. Note (PUA 'A) is Hawiian for hog."
|
|
By: Paul Northfield,MN
|
|
|
"Best price on my 06 ultra, very freindly sales person(kevin) and could answer all my questions.They introduced me to alot of the staff,all were great people.It was nice to be treated with respect,thanks for making my purchase such a nice experence. Warren Bellechester,mn"
|
|
By: warren mazeppa,MN
|
|
|
"I drove up from Winnipeg, Manitoba, Canada and have never had such good service. When i went there I was just pricing out parts and ended up buying a 2000 Heritage Softail. Even the owner Bob came out and introduced himself and i thought that was the icing on my bike so to speak. Awesome Shops Guys"
|
|
By: Lenny Winnipeg,CA
|
|
|
"Faribault H-D is the friendliest H-D dealership I've ever been to. All the employees are very customer focused and friendly. I will alwasys go out of my way to shop at Faribault H-D."
|
|
By: corey Burnsville,MN
|
|
|
"Everyone there were so friendly & Helpful it made buying my 1st bike the most AWESOME time for me ever. Thanks Nancy T"
|
|
By: Nancy Marine on St Croix,MN
|
|
|
"My wife and I, who both purchased 2005 HDs from FHD this year, just returned from Sturgis. On our first full day in Rapid City, we discovered a drywall screw in the rear tire of my Road King Custom. While waiting in the l-o-o-o-o-g line of other customers at the Rapid City HD service department, we contacted Chris in the business office at FHD to inquire about the terms of the road hazard policy that we purchased with our new bikes. Chris was extremely helpful walking us through the simple process and, as a result, the total bill for service and replacement was only $4.67!!! (not the $300+ retail). This is a plan that really pays off. Our special thanks to Chris for recommending this worthwhile service plan at the time of our purchase, as well as assisting us in our "time of need".
This is just one more example for us of great bikes, with great warranty plans, and the best staff anywhere...thanks Chris and all the folks at FHD!!!
"
|
|
By: Kent Rosemount,MN
|
|
|
"I cannot say enough good about your shop. Every time I go I have a great experience. I have used mainly your service department and Jason has been great to me. I work two blocks from a Harley shop and still drive an hour and a half to have your service department work on my bike. Beyond that,every person I meet in your shop is friendly- it is a real switch from a lot of the Harley shop I go into. I will definitely buy all my future bikes from you.
Thanks"
|
|
By: Ray Orchard,IA
|
|
|
"OK,so you need a bike you better come to faribault. The entire staff, makes you feel like a family member of Harley right off the bat. You will leave there with a smile on your face nowing you made the right call. And if you are lucky like I was you might run into the owner,what a great legend. Thanks guys.......#1"
|
|
By: St. Peter,MN
|
|
|
"I cannot say enough about how much I enjoyed by buying experience at Faribault HD. Everyone there is very helpful. Ron is very informative, yet not pushy. A rider at heart, he knows bikes and people that love to ride. Chris made the business end as painless as it can be. She is great to work with. All the girls in the merchandise area are Top Notch! Thanks Terry, Denise and Dawn! Everyone in the parts dept is always ready and willing to help. They are very informative; they definitely know their stuff!
Thanks also to the guys in service for your advice. They are very helpful with the questions we had.
I also had the opportunity to take the riders edge course with Skip. FIRST RATE!!! Everyone associated with this program is so patient, yet thorough. They care that students develop in to fun and responsible riders.
You guys are the best; you not only have our business, but also our thanks!
"
|
|
By: Vivienne LeSueur,MN
|
|
|
"faribault h-d is the best. everyone is very friendly, helpful, and over all just great people. not to metion the great bikes, building, and fun that we have every time we visit the store.if you are looking to buy a bike, look no further, faribault is the best of harley.keep up the good work and great things, guys!"
|
|
By: angela dimock,SD
|
|
|
"We stop in whenever we're in the area. The ladies in clothing have alway been willing to help us. We have never had a bad experience at your store."
|
|
By: Fred Hutchinson,MN
|
|
|
"I do all my service and purchases here a Faribault. Love the staff!!"
|
|
By: Anonymous Farmington,MN
|
|
|
"Faribailt H-D is the best dealer we havew been to yet they were great with everything, we are looking to buy another one from them soon."
|
|
By: james dimock,SD
|
|
|
"I looked at several harley shops in th twin cities area before being told about your friendly and professional staff at faribault H-D.
lance was very helpful from the second I walked in the door as well as teh rest of the staff and was willing to go that extra mile to be sure I was well informed and fit to the right bike.
I found that all the staff had the same attitude thats why I chose to buy my new harley from your dealership.
I look forward to doing bussines with faribault H-D
sencerely,
Corey Pressgrove "
|
|
By: Corey Burnsville,MN
|
|
|
"1st rate - top of the line - very professional and through.
Very patient too!"
|
|
By: Jon Farmington,MN
|
|
|
|
|
|
|
|
|
|
|
|
