Faribault Minn HOG Chapter

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Testimonials

What some of our customers say about our dealership.

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"I just purchased a 2008 Super Glide from Faribault H.D. and was extremely pleased with the way I was treated from my saleman, Mike Jambor, the parts people, the service department and the clothing ladies. I would also like to say thanks to Skyp and Jeff who instructed the Riders Edge New Riders Course I attended. I can't say enough good things about those guys. Thanks again to everybody at F.H.D, I plan on visiting often."
By: Bruce    Belle Plaine,MO

"I have dreaming about my first Harley purchase for years, I have visited many dealerships in multiple states and everywhere I went I was met by a rude and ignorant sale staff. FHD is NOT one of those in that group; I looked into FHD because of a coworker who purchased their Harley there. So after one phone call, one fax, a few emails, and finally a trip to FHD I rode home on my new Street Glide! The outside looks new but the people are old school. And by that I mean they are genuine and authentic. The staff at FHD couldn’t have been more helpful. Many thanks to Scott for getting me on the bike of my dreams, Tim for getting me a breakdown of accessories for my ride, Charlotte who helped me find some new motor clothes, and Terry who walked me through the operations of my new Harley. FHD made my buying experience everything I dreamed it would be. THANK YOU!!"
By: Jason    White Bear Township,MN

"Easiest purchase I ever made. great staff!!!!! Very infromed and easy to work with. will continue to be a customer and friend. Thanks Kim & Jim Brown "
By: Jim     Montgomery ,MN

"U never have to wait for help, you barely make it the door before some one makes eye contact, I"ve also taken the riders edge classes at FHD, The instructors were professional but made you feel like you knew them for years.If u ever get a chance too listen to Bob about his racing days, Dont walk away! I"ve walked around FHD for an hour with Bob twice and wasnt disapointed. thanks FHD"
By: Rory    lakeville,MN

"I cannot say enough good things about the Faribault Harley dealership. I am beyond amazed and impressed with the sales staff (THANK YOU TAMMY!!), the accessories department (THANK YOU TIM!!!!) and EVERYONE there. Friendly, helpful, remember me every time I come in and willing to stand around and yak for a bit. Very relaxed atmosphere and NO sales pressure at all!! We purchased our Harley while living in Minnesota and are now moving 4 hours away...you can bet we'll make the trip back again and again to visit the best damn HD dealership I have EVER walked into. Keep up the great work!! "
By: Cheryl    Winterset,IA

"I wish to send my sincere THANK YOU'S to all the top notch staff @ Faribault H.D. Scott Anderson, Chris Jeanes, Scott Henry, Jason Kellis, Denise Glynn, and Matt Johnson! I closed my deal on my new "08" Ultra Classic on Thursday the 10th and could not have asked for better assistance from all the staff that my wife and I had contact with. In fact all the staff I have had dealings with @ Faribault H.D. are consumate professionals. As expected all went smooth as silk while we were at the store . I will remain a devoted customer @ Faribault H.D.! Thank you again for all that you do for me. Sincerely Paul Berg."
By: Paul    Northfield,MN

"I purchased my FLHRI from the Faribault team about 4 years ago. I originaly purchased my bike from Faribault HD because they were cheaper than any dealer I had checked with. To my suprise it was obivious Faribault HD was a top notch dealership that went the extra mile. The purchase itself was turly unique and I was introduced to the entire staff as well as be treated as a VIP. Over the years I have had all my service completed at Faribault HD when a number of dealers were closer. Yesterday I was out for a ride and broke down, nothing major just a Accel cable. My first phone call was too Faribault HD, Jason in service put me in contact with their driver Jamie who responed within 20 minutes to to pick me and my bike up. When we arrived at the dealereship Jason was waiting to unload the bike and had a tech ready to work on it. Within an hour I was back on the road! When I went to pay for the bill they did not charge me for the pick up. Matt in service said it was part of the deal. I will not forget this and will continue to use Faribault HD weather it be for service, motrrclothes or parts. Thanks Faribault HD team for saving the day! "
By: Kevin    Chaska,MN

"It may be unfair for your dealership has the corner on the market of 5 star employees but I see all of it to my benefit. The last time I was @ the store I was treated to a guided tour of the shop and machine shop by Bob H. I had a recent crash on my "01" Ultra Classic which totaled my bike and it was time to see Scott Anderson to order a "08" U.C. Scott put in my order and made sure I would get exactly what I wanted for color and options. Other staff @ F.H.D. had heard about my crash and were extremely supportive and encouraging about my recovery from my injuries. Thanks to Scott H., Jason K., Marcy J., Scott A. In addition to the family type atmosphere of my brothers and sisters @ F.H.D. I must mention the above and beyond the call of duty assistance I have received from Chris Jeans on helping me with wading thru the ins and outs of properly filing the necessary paper work to gain refunds on the un-used portions of GAP etc. I now await the delivery of my 1st. new bike and will need the assistance of Chris, Scott, and Jason for the loan process, belle and whistles for my new bike and Jason for the installation of the bling. I know all will go as smoothe as silk from my past experiences with parts and service for my old bike. Thanks to all of my friends @ FHD for your kind and caring support and help. Sincerely: Paul Berg"
By: Paul    Northfield,MN

"I just bought a 2008 Superglide from Scott Anderson and have to say the entire staff made my experience well worth the drive to Faribault (from Woodbury). I have to thank Nic (Parts), Scott (Sales), Charlotte (Clothing), and Terry (Service) for their outstanding service. I will recommend anyone who is considering a HD purchase to visit you. Thank you for the great service, and when it comes time to buy a bike for my wife, we will definately be coming back."
By: Dennis    Woodbury,MN

"I HAVE BEEN A LOYAL CUSTOMER FOR MANY YEARS AT A DIFFERENT DEALERSHIP. I WAS NOT LOOKING TO PURCHASE SOON BUT STOPPED INTO FARIBAULT HARLEY FOR CLOTHES AND FOUND SOME OLD FRIENDS FROM THE OTHER STORE WORKING NOW AT FARIBAULT HARLEY.WHAT A GREAT THING TO SEE! I WILL BE BACK TO YOUR STORE FROM NOW ON FOR ALL MY RIDING NEEDS.YOU ARE BLESSED TO HAVE.SCOTT ANDERSON AND TAMMMY MESINBRINK AND NICK B.YOUR STORE IS NOW BETTER THAN EVER.ILL BE SEEING YOU ALL SOON"
By: ANONYMOUS    ,MN

"I tried to get my Harley Serviced at another dealership. They where rude and where booked up for 3 weeks. I called Faribault HD, they got me in the next week. The people in the Service Dept.greeted me even though I was early. I got there before you opened, and I spoke with a few employees.Very cool people. My service was quick and more inexpensive than other dealerships wanted, Great Job!!!!!!!!!A++++"
By: Jeff    Apple Valley,MN

"Great people, didn't judge me when I walked in. All very helpful and wanting to please, plus they remembered me on my second visit several weeks later. Can't say enough about the whole experience and sales is my business."
By: Dave    Prior Lake,MN

"I attended the Women's garage Party on 7/15/07 and I just wanted to comment on the Staff at Faribault Harley Davidson. I'm a Harley owner of over three years and have dealt with numerous dealiships and even though I live in the cities I would drive the distance to do business with Faribault Harley Davidson in the future! Your staff IS amazing!!! Thank You! Chayla Coon Rapids, Mn."
By: Chayla    Coon Rapids,MN

"PURCHASED REMAN. MOTOR OVER THE WINTER, ALSO HAD OTHER SERVICE WORK DONE BY YOUR DEALERSHIP. AFTER RIDING MY BIKE FOR THE FIRST TIME THERE WHERE A FEW BUGS TO BE WORKED OUT. CALLED UP THE SERVICE DEPT. WITH MY CONCERNS. THEY WERE MORE THAN WILLING TO HELP. I WAS TOLD TO BRING MY BIKE BACK RIGHT AWAY AND THEY WOULD LOOK AT IT WHILE I WAIT, OR IF THEY NEEDED TO THEY WOULD COME PICK IT UP FOR ME. BEST SERVICE AND PARTS I'VE EVER DELT WITH. THANKS FOR EVERYTHING,"
By: JEFF    ROCHESTER,MN

"thanks to scott and all the wonderful people at .fhd.the whole exp. was the best. I can't thank everyone enough for their help and most of all their kindness. All of you have changed my family's life for the better. I would like to thank each and every one who works there. Thanks mike,tammy,amanda,jake gumphrey"
By: mike    apple valley,MN

"I drove by one day and stopped in and chatted with one of the guys. About a month later I returned with my checkbook and bought the Road Glide. I was treated like I was a family friend, both times, I felt accepted and welcome. I felt appreciated I was given the best treatment one could hope for. A few weeks after my purchase I received a glass laser image of the dealership with my bike on it and the VIN number it said custom made for me and had my name, it's gorgeous and it sits on my book shelf. I show it to all my friends. The day I rode my bike home to Red Wing it was only about 40 degrees, but I was impressed with how much I'm gonna enjoy this bike. I'll return to FHD every chance I get, I'll bring my friends and I'll just stop in and say hi. You guys are the greatest! Thanks."
By: Steve    Red Wing,MN

"When my husband and I decided to purchase our Harley's, Vern was very helpful. In fact the whole staff was very helpful. Matt Johnson in the service has to be my favorite, besides Skipp who believed in me, even after my whip out. I love riding and well what can you say when you buy three bikes from the same dealership. I LOVE YOU GUYS! "
By: Kristen    Burnsville,MN

"When I was looking to purchase my first bike and not really sure what I was looking for, Vern helped me out. He took alot of time and explained the differences in a few of the models and styles I liked. Jake in parts was great at getting all the extra fun stuff for my bike ordered. The service department has been great when I have been there too! Thanks for the Christmas card with the coupon, that helped out when I ordered all the extra stuff I didn't get for Christmas. See you in the Spring!"
By: Anonymous    Goodhue,MN

"Faribault HD is a top notch dealership. I drive by another HD dealer 10 minutes away from my home to get to Faribault HD. Every one in all departments are always willing to help with your needs.I can't say enough good about them. My wife and I always look forward to a trip to Faribault HD.Thank you!!!"
By: Brian    Lake Crystal ,MN

"What can I say! The purchase of my First Harley from Faribault Harley was just about as great as my first ride on my hog. Absolutely helpful and very friendly staff that either knew the answer or knew where to find the answer to help my decisions for my Harley purchase! Truly above and beyond in service and support that has guaranteed one more customer that will be loyal to Faribault Harley Davidson! Thank you!"
By: vlada    Inver Grove Heights,MN

"Mike Jambor did an excellant job at fitting the correct bike to our needs. He spent a lot of time making sure we would be satisfied with our purchase. Wish more sales staff at other places would spend the time to make sure of all the tiny details as he did, but then maybe keep him a secret so your sales stay good! The rest of your staff was very pleasant and willing to take the time to meet and greet. That is a nice addition to today's hectic world. Thanks again! Jerry"
By: Jerry    Northfield,MN

"I know this is a 2nd opportunity to rate FHD, but I feel very strongly about what they do for me. I was broke down in Rosemount, MN. They came and got, late, on a Saturday. The quickly figured out the problem, and because they are so quality oriented found other items that could have created a future problem. They fixed up the bike and got it back to me in time for our weekend HOG chapter ride, Fantastic! I find this everytime I visit FHD, all their folks are dedicated to help the riders, whether for merchandise, parts, or service, always a great experience! Thanks FHD!"
By: Jon R    Farmington,MN

"The staff is great and are always willing to help you with any question you have!!"
By: Mike    Montgomery,MN

"Jason the Faribault H.D. service manager helped me discover why my Bagger was getting poor gas milage. The air cleaner filter was hopelessly clogged with dirt.The other discovery was that my all stock M.C. had a down load for a stage 1 1340. He eliminated the down load and all should be unaltered and my M.P.G. will improve. I will now keep track on my M.P.G. and let Jason know the results. I thanked him for his help and being the humble person he is he smiled and said " THATS THE WAY WE AT FARIBAULT HARLEY DAVIDSON DO THINGS". To me that said it all. I wish to sincerely thank Jason for all his help and kindness. Paul from Northfield."
By: Paul    Northfield,MN

"Scott in the parts department in my opinion is the best person I have ever had the pleasure to know!He gives the word EXCELLENCE a new meaning.I have never experienced such patience , background and knowledge as Scott has provided to me. Basically he is my go to guy when I am stumped about my bagger. Since he owns one also he has allready experienced or is aware of how to do things. He has freely shared with me info and the right parts to get the job done.I say you guys @ FARIBAULT H.D. have a true gem of an employee in Scott. THANK YOU SCOTT FOR ALL YOUR HELP! Sincerely Paul from Northfield."
By: Paul    Northfield,MN

"I would drive 1,000 miles if I had to,to get to faribault H-D.Everytime I'm in your store everyone is there to help and answer questions for me.For example in april I bought a 2006 Dyna Low Rider and everybody I delt with from sales to parts to service to financing was just like a mother/father to help me understand and pick all accessories and options. thank you all so very much."
By: christine    shakopee,MN

"I love stopping at faribault H-D everybody is so willing to help I feel like family when I'm there.I'll be a lifetime customer in faribault. Twin Silly(city0 is closer to my home but they are in no way as good,friendly or patient as the whole staff at Faribault H-D."
By: Robert Jr    shakopee,MN

"On 5-18-06 the service department came to my rescue. My Bagger lost the drive belt @ the intersection of hwy.149 and Lone Oak Rd. I made a phone call to Faribault H D and immediately a pick up was arranged. Please note that the key chain contained your logo and most importantly the phone number to call so that you could send the Calvary to my rescue. Was picked up in a timley fashion and off we went to the shop. As my bike was being unloaded from the trailer I went to the service desk to make a request for repair.As I had hoped the repair was done the same day and was able to pick up my bike prior to the store closed @ 8:00 P.M. I did not arrive on site untill after 4:00 P.M. I wish to thank all involved with pick up,friendly accomodation @ service counter and an opportunity to ask the mechanic who installed the belt after he took the bike for a test ride to insure all was in good working order some questions Ihad. All involved deserve a 10 star rating. Sincerely Paul (PUA 'A) Berg. Note (PUA 'A) is Hawiian for hog."
By: Paul    Northfield,MN

"Best price on my 06 ultra, very freindly sales person(kevin) and could answer all my questions.They introduced me to alot of the staff,all were great people.It was nice to be treated with respect,thanks for making my purchase such a nice experence. Warren Bellechester,mn"
By: warren    mazeppa,MN

"I drove up from Winnipeg, Manitoba, Canada and have never had such good service. When i went there I was just pricing out parts and ended up buying a 2000 Heritage Softail. Even the owner Bob came out and introduced himself and i thought that was the icing on my bike so to speak. Awesome Shops Guys"
By: Lenny    Winnipeg,CA

"Faribault H-D is the friendliest H-D dealership I've ever been to. All the employees are very customer focused and friendly. I will alwasys go out of my way to shop at Faribault H-D."
By: corey    Burnsville,MN

"Everyone there were so friendly & Helpful it made buying my 1st bike the most AWESOME time for me ever. Thanks Nancy T"
By: Nancy    Marine on St Croix,MN

"My wife and I, who both purchased 2005 HDs from FHD this year, just returned from Sturgis. On our first full day in Rapid City, we discovered a drywall screw in the rear tire of my Road King Custom. While waiting in the l-o-o-o-o-g line of other customers at the Rapid City HD service department, we contacted Chris in the business office at FHD to inquire about the terms of the road hazard policy that we purchased with our new bikes. Chris was extremely helpful walking us through the simple process and, as a result, the total bill for service and replacement was only $4.67!!! (not the $300+ retail). This is a plan that really pays off. Our special thanks to Chris for recommending this worthwhile service plan at the time of our purchase, as well as assisting us in our "time of need". This is just one more example for us of great bikes, with great warranty plans, and the best staff anywhere...thanks Chris and all the folks at FHD!!! "
By: Kent    Rosemount,MN

"I cannot say enough good about your shop. Every time I go I have a great experience. I have used mainly your service department and Jason has been great to me. I work two blocks from a Harley shop and still drive an hour and a half to have your service department work on my bike. Beyond that,every person I meet in your shop is friendly- it is a real switch from a lot of the Harley shop I go into. I will definitely buy all my future bikes from you. Thanks"
By: Ray    Orchard,IA

"OK,so you need a bike you better come to faribault. The entire staff, makes you feel like a family member of Harley right off the bat. You will leave there with a smile on your face nowing you made the right call. And if you are lucky like I was you might run into the owner,what a great legend. Thanks guys.......#1"
By:      St. Peter,MN

"I cannot say enough about how much I enjoyed by buying experience at Faribault HD. Everyone there is very helpful. Ron is very informative, yet not pushy. A rider at heart, he knows bikes and people that love to ride. Chris made the business end as painless as it can be. She is great to work with. All the girls in the merchandise area are Top Notch! Thanks Terry, Denise and Dawn! Everyone in the parts dept is always ready and willing to help. They are very informative; they definitely know their stuff! Thanks also to the guys in service for your advice. They are very helpful with the questions we had. I also had the opportunity to take the riders edge course with Skip. FIRST RATE!!! Everyone associated with this program is so patient, yet thorough. They care that students develop in to fun and responsible riders. You guys are the best; you not only have our business, but also our thanks! "
By: Vivienne    LeSueur,MN

"faribault h-d is the best. everyone is very friendly, helpful, and over all just great people. not to metion the great bikes, building, and fun that we have every time we visit the store.if you are looking to buy a bike, look no further, faribault is the best of harley.keep up the good work and great things, guys!"
By: angela    dimock,SD

"We stop in whenever we're in the area. The ladies in clothing have alway been willing to help us. We have never had a bad experience at your store."
By: Fred    Hutchinson,MN

"I do all my service and purchases here a Faribault. Love the staff!!"
By: Anonymous    Farmington,MN

"Faribailt H-D is the best dealer we havew been to yet they were great with everything, we are looking to buy another one from them soon."
By: james    dimock,SD

"I looked at several harley shops in th twin cities area before being told about your friendly and professional staff at faribault H-D. lance was very helpful from the second I walked in the door as well as teh rest of the staff and was willing to go that extra mile to be sure I was well informed and fit to the right bike. I found that all the staff had the same attitude thats why I chose to buy my new harley from your dealership. I look forward to doing bussines with faribault H-D sencerely, Corey Pressgrove "
By: Corey     Burnsville,MN

"1st rate - top of the line - very professional and through. Very patient too!"
By: Jon    Farmington,MN

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